Privacy Policy

WalCare Home Services – Privacy Policy
Effective Date: February 29, 2024
Last Updated: August 11, 2025
WalCare Home Services (“WalCare,” “we,” “us,” or “our”) values your trust and is committed

1. Information We Collect
   We may collect the following types of information:
   ● Personal Identifying Information: Name, address, phone number, email address, date
   of birth, emergency contact details.
   ● Service-Related Information: Care needs, service preferences, schedules, and
   caregiver assignments.
   ● Billing and Payment Information: Payment method, billing address, and relevant
   financial details.
   ● Website Data: IP address, browser type, and other analytics data if you visit our
   website.

2. How We Use Your Information
We use the information we collect for:
● Scheduling and providing requested services.
● Communicating with clients and their designated representatives.
● Billing, payment processing, and account management.
● Maintaining accurate service records and meeting legal compliance requirements.
● Improving our services and website.

3. How We Share Your Information
WalCare does not sell your personal information. We may share your information only with:
● Caregivers or staff assigned to provide services.
● Authorized family members or legal representatives.
● Service partners, contractors, or vendors assisting in service delivery (bound by
confidentiality agreements).
● Government agencies or legal authorities when required by law.

4. Data Protection and Security
We implement industry-standard physical, administrative, and technical safeguards to protect
your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights
Under applicable privacy laws, you have the right to:
● Request access to your personal information.
● Request correction or updates to your information.
● Request deletion of your information (where applicable by law).
● Withdraw consent for certain data uses.
Requests may be submitted by contacting us using the information in Section 8.

6. Retention of Information
We retain client records for the period required under Indiana law and applicable federal
regulations, after which they are securely destroyed.

7. Changes to This Privacy Policy
WalCare may update this Privacy Policy periodically. Any changes will be posted on our website
with a revised effective date.

to protecting the privacy of our clients, caregivers, and website visitors. This Privacy Policy
explains how we collect, use, disclose, and safeguard your personal information in compliance with applicable federal and Indiana state laws.

8. Contact Information
Walcare Home Services LLC

11544 Vermont Street

Crown Point, IN 46307
708-761-0506
walcarehomeservices.com